Refund policy
Return & Refund Policy
We want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.
Eligibility for Returns
- Items must be returned within 7 days of delivery.
- Products must be unused, unopened, and in original packaging.
- Items damaged due to misuse or improper handling are not eligible for return.
Non-Returnable Items
The following items cannot be returned:
- Opened or used perfumes
- Power banks with broken seals
- Items marked as Final Sale
How to Request a Return
- Email us at Liveavenue96@gmail.com with your order details and reason for return.
- Our team will respond within 2–3 business days.
- Once approved, ship the item back in its original packaging.
Refunds
- Approved refunds will be processed within 5–7 business days.
- Refunds will be issued to your original payment method.
- Shipping charges are non-refundable.
Exchanges
We offer exchanges for defective or damaged items only. Contact us at +92 329 1684973 or Liveavenue96@gmail.com to arrange an exchange.
Contact Us
📞 +92 329 1684973